Legal & Privacy

Terms and Conditions

The following terms govern the use of the online store and the purchase of products offered through this website. By accessing and using the store, you agree to these terms.

1. GENERAL INFORMATION

The online store GreekMemento.com is the official e-commerce platform of Escape Greece.
Products offered may include photographic prints, books and editions, cultural objects, collectible items, corporate gifts and digital content.

Use of the online store is subject to the present terms and conditions.

2. ACCEPTANCE OF TERMS

Accessing and using the online store implies full acceptance of these terms.
Escape Greece reserves the right to modify the terms at any time without prior notice.

3. PRODUCTS

Escape Greece makes every effort to ensure that product descriptions, photographs and technical information are accurate.
However, minor variations may occur between images and the actual products.

4. INTELLECTUAL PROPERTY

All content of the online store including photographs, graphics, designs, logos, texts and products is the intellectual property of Escape Greece and is protected by copyright law.

Purchasing a product does not transfer intellectual property rights.

 

5. PRICES

Product prices are listed in euros (€).
Prices may include VAT where applicable and do not include shipping costs unless otherwise stated.

Escape Greece reserves the right to change prices without prior notice.

 

6. ORDERING PROCESS

An order is completed when the user:

  1. Adds products to the cart
  2. Provides shipping information
  3. Confirms payment

A confirmation email is sent once the order is placed.

 

7. PAYMENT METHODS

Available payment methods may include:

• Credit or debit card
• PayPal
• Bank transfer
• Other secure online payment methods

All transactions are processed through secure and encrypted systems.

 

8. SHIPPING

Orders are shipped through partner courier services.
Delivery time depends on destination, product availability and shipping providers.

Tracking information is provided once the order is dispatched.

 

9. RIGHT OF WITHDRAWAL

Customers have the right to withdraw from a purchase within 14 days from delivery, in accordance with EU consumer protection law.

The right of withdrawal does not apply to:

• personalized products
• custom orders
• digital content already delivered

 

10. RETURNS

Returned products must be unused and in their original packaging.
Return shipping costs may be the responsibility of the customer unless the item is defective.

Returns must be requested prior to shipping the product back.

 

11. PERSONAL DATA

Personal data is processed in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

Data is used only for:

• order processing
• customer communication
• store operation and improvement

 

12. LIMITATION OF LIABILITY

Escape Greece is not responsible for:

• shipping delays
• technical issues of the website
• force majeure events

 

13. GOVERNING LAW

All transactions are governed by Greek and European e-commerce law.

 

 
Legal & Privacy

Privacy Policy

This Privacy Policy describes how GreekMemento.com collects, uses and protects personal data in accordance with GDPR (EU 2016/679) and applicable data protection laws.

1. DATA CONTROLLER

The data controller is Escape Greece, operator of GreekMemento.com.
For privacy-related requests, users may contact us via the contact page.

2. DATA COLLECTED

The online store may collect:

  • Full name
    • Shipping and billing address
    • Email and phone number
    • Billing details
    • IP address and usage data
    • Order information

Data is collected only when provided by the user or through website usage.

3. PURPOSE OF PROCESSING

Personal data is used for:

  • order processing and shipping
    • customer communication
    • invoicing and legal obligations
    • customer support
    • transaction security
    • service improvement
4. DATA SHARING

Data may be shared only when necessary with:

  • courier companies
    • payment providers
    • accounting services
    • hosting providers

Data is never sold to third parties.

5. COOKIES

The website uses cookies for:

  • cart and checkout functionality
    • analytics
    • user experience improvement

Users may control cookies through their browser.

6. USER RIGHTS

Users have the right to:

  • access data
    • correct data
    • delete data
    • restrict processing
    • data portability
    • object to processing

Requests may be submitted via contact.

7. DATA SECURITY & RETENTION

Escape Greece applies technical and organizational security measures.
Data is retained only as long as necessary for legal and operational purposes.

8. POLICY CHANGES

Escape Greece reserves the right to update this policy.
Changes will be published on this page.